Privacy Policy

CyberShield Marketing is committed to protecting your privacy and ensuring the security of your personal information. This comprehensive policy explains how we collect, use, store, and protect your data in accordance with GDPR and international privacy standards.

Your privacy is fundamental to our operations. As cybersecurity and digital marketing professionals, we apply the highest standards of data protection to every aspect of our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide when using our services, contacting us, or engaging with our marketing campaigns.

Information Types:

Contact Details
  • • Full name and professional title
  • • Business contact information
  • • Company name and industry
  • • Communication preferences
Professional Information
  • • Business requirements and objectives
  • • Current security and marketing practices
  • • Project specifications and timelines
  • • Budget and resource information

Technical Information

We automatically collect certain technical information to maintain security, improve performance, and provide better services.

Automatically Collected Data:

Device Information
  • • Browser type and version
  • • Operating system details
  • • Device characteristics
  • • Screen resolution and settings
Usage Analytics
  • • Page views and navigation patterns
  • • Session duration and frequency
  • • Geographic location (country level)
  • • Referral sources and search terms

Service-Related Data

When you engage our services, we collect information necessary to deliver security-first marketing solutions and maintain service quality.

Service Data Categories:

Campaign Performance Data: Analytics, conversion metrics, and ROI measurements
Security Assessment Data: Vulnerability scans, risk assessments, and compliance audits
Communication Records: Project discussions, consultations, and support interactions

How We Use Your Information

Primary Usage Purposes

We use your information exclusively for legitimate business purposes related to delivering cybersecurity and marketing services, maintaining security, and improving our offerings.

Service Delivery

  • • Providing requested services and consultations
  • • Customizing solutions to your requirements
  • • Monitoring and maintaining service quality
  • • Delivering security assessments and reports

Communication & Support

  • • Responding to inquiries and support requests
  • • Sending service updates and notifications
  • • Providing technical documentation
  • • Maintaining customer relationships

Security and Compliance

  • Detecting and preventing security threats
  • Maintaining GDPR and regulatory compliance
  • Conducting security audits and assessments
  • Protecting against fraud and abuse

Service Improvement

  • Analyzing website performance and usage
  • Developing new features and services
  • Enhancing user experience and interface
  • Creating industry insights and research

Data Protection and Security

Security-First Approach

As cybersecurity professionals, we apply enterprise-grade security measures to protect your personal information using industry-leading technologies and best practices.

Encryption & Access Control

  • • AES-256 encryption for data at rest
  • • TLS 1.3 for data in transit
  • • Multi-factor authentication required
  • • Role-based access permissions
  • • Regular security audits and testing

Data Storage & Backup

  • • ISO 27001 certified data centers
  • • Automated encrypted backups
  • • Geographic data redundancy
  • • Disaster recovery protocols
  • • Data retention policy compliance

Monitoring & Response

  • • 24/7 security monitoring
  • • Real-time threat detection
  • • Automated incident response
  • • Regular vulnerability assessments
  • • Security incident reporting

Your Rights and Data Management

GDPR Data Subject Rights

Under GDPR and other privacy regulations, you have comprehensive rights regarding your personal data. We are committed to facilitating the exercise of these rights promptly and transparently.

Access and Transparency

  • • Right to access your personal data
  • • Right to data portability
  • • Right to be informed about processing
  • • Right to obtain copies of your data

Control and Correction

  • • Right to rectify inaccurate data
  • • Right to erase personal data
  • • Right to restrict processing
  • • Right to object to processing

Exercising Your Rights

To exercise your data rights, contact us using the form on our main website. We will respond within the legally required timeframes.

Response within 30 days
Identity verification required
No charge for reasonable requests

Data Retention Periods

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.

Contact inquiries: 3 years from last contact
Service contracts: 7 years after completion
Analytics data: 26 months maximum
Security logs: 12 months retention

International Data Transfers

While we primarily process data within the European Economic Area, some processing may involve transfers to countries outside the EEA. When this occurs, we ensure adequate protection through appropriate safeguards.

Protection Mechanisms

  • • Standard Contractual Clauses (SCCs)
  • • Adequacy decisions by European Commission
  • • Binding Corporate Rules where applicable
  • • Additional security measures and assessments

Transfer Purposes

  • • Cloud infrastructure and backup services
  • • Technical support and maintenance
  • • Security monitoring and threat analysis
  • • Service delivery to international clients

Contact and Complaints

Privacy Officer Contact

For privacy-related questions, data rights requests, or concerns about our data processing practices, please use our contact form.

Contact Privacy Officer

Supervisory Authority

If you believe we have not addressed your privacy concerns appropriately, you have the right to lodge a complaint with your local data protection supervisory authority.

Policy Updates and Changes

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Significant changes will be communicated through prominent website notices, direct communication, or other appropriate means.

Last Updated: January 2025
Review Schedule: Annually or as needed